FAQs

No, all you need is an email address to place orders. To checkout faster we recommend setting up a DENYM account.

I've forgotten my password, what should I do?

Follow the forgot your password link on our Sign In page and enter your email address. You’ll then receive an email to reset your password.

How do I receive DENYM email updates?

Stay informed of new arrivals, trends and exclusive promotions by entering your email address at the bottom of our homepage. You can manage your email preferences in your account.

How do I place an order on your website?

Here’s how:

Choose a category or brand from the top navigation menu or search to explore a specific style.

Select your desired item and click Add To Bag. Once you've added all items, it's time to checkout,

Sign in to your account or, if you've not yet created one, continue via guest checkout,

Enter your FULL address, payment method and delivery details to place your order. We'll confirm the order and it will be carefully prepared and sent to you.

Can I place an order via Social media or WhatsApp?

Sure. Our Customer Service team is happy to assist you with this.